Heather Smith
President
Heather Smith
President
Drawing on 25 years of experience in the insurance industry, Heather Smith inspires Salem Five Insurance with her strategic vision and exceptional leadership, driving the company towards a future of innovation and excellence. With a proven track record of driving growth and cultivating top-performing teams, she ensures our customers receive the best products and service from highly trained professionals.
Throughout her career, Heather has achieved remarkable success in various roles, including claims, underwriting, and sales. She has held leadership positions for the last 15 years, including COO of an MGA specializing in program business and Zone Vice President for New England at a national insurance carrier. In these roles, Heather delivered strong financial results, executed strategic plans, and built robust partnerships with key brokers and agents. She is passionate about mentoring emerging leaders and fostering collaborative cultures.
Heather enjoys spending time with her family, attending concerts, running road races, and hiking.
Heather envisions Salem Five Insurance as a leader in innovation and customer service, continually adapting to meet the evolving needs of clients while maintaining a strong commitment to community and excellence. Under her leadership, Salem Five Insurance is poised to set new industry standards and achieve unparalleled success.
They're doing the right thing for me all the time, so it's great knowing that I don't have to think about my insurance.
Tony Cail, Reading